Terms of Service

Last updated: September 5, 2025

Overview

Welcome to The Dock Drop! The terms “we”, “us” and “our” refer to The Dock Drop. The Dock Drop operates this store and website, including all related content, features, tools, and products to provide you with a curated shopping experience (the “Services”). The Dock Drop is powered by Shopify, which enables us to provide these Services.

These Terms of Service, together with any referenced policies, describe your rights and responsibilities when using our Services. By visiting or making a purchase, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

1. Access & Account

You must be at least the age of majority in your state or province of residence to use our Services. You agree to provide accurate, current, and complete information when creating an account or making a purchase. You are responsible for maintaining the security of your account credentials and for all activity under your account.

2. Products

We make every effort to describe products accurately, but colors and appearance may vary depending on your device. We do not guarantee that products will meet your expectations. We may discontinue or limit products at any time.

3. Orders

Placing an order is an offer to purchase. Orders are accepted once payment is processed and confirmed. We may refuse or cancel orders at our discretion. Purchases are subject to our Return Policy.

4. Prices & Billing

Prices are subject to change without notice. Posted prices may differ from other retailers. By placing an order, you agree to provide current, accurate payment details and authorize us to charge your payment method for the full order amount including taxes, shipping, and handling.

5. Shipping & Delivery

Shipping timelines are estimates only and may vary due to carrier delays, customs, or events outside our control. Title and risk of loss pass to you once products are delivered to the carrier.

Some items ship from our own warehouses, while others may ship directly from our trusted vendor partners (labeled as Dock Drop Partnership™ Items). Vendor items may include separate shipping fees shown at checkout. Any shipping charges, including vendor-applied fees or upgrades, are non-refundable.

Please review our Shipping Policy for full details.

6. Intellectual Property

All trademarks, content, images, logos, and branding on The Dock Drop are owned by us or our licensors. You may not reproduce, distribute, or use our content without prior written permission. Unauthorized use may violate intellectual property laws.

7. Third-Party Services

Our Services may include tools or links provided by third parties. We are not responsible for the content, policies, or actions of third parties. Use of third-party tools is at your own risk.

8. Errors & Omissions

Occasionally, product descriptions, pricing, or promotions may contain errors. We reserve the right to correct errors, update information, or cancel orders if necessary, even after submission.

9. Prohibited Uses

• Use of our Services for unlawful or malicious purposes.
• Violating intellectual property rights.
• Harassing, abusive, or fraudulent behavior.
• Uploading viruses, spam, or malicious code.

We may suspend or terminate accounts for violations of these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, The Dock Drop shall not be liable for indirect, incidental, or consequential damages arising from use of our Services or products.

11. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted here with a new “Last updated” date. Continued use of our Services means you accept the updated Terms.

12. Contact Information

For questions about these Terms, contact us at:
Email: support@thedockdrop.com
Business Name: WestWorks LLC (doing business as “The Dock Drop”)
Address: 4405 Jager Dr NE Ste C4 #15 Rio Rancho, NM 87144
Phone: (505) 488-1781

⚓ The Dock Drop Promise: We operate with fairness, transparency, and a commitment to treating every customer like part of our crew.